Third Party Reviews Reviews For Sport Clips Haircuts of Lake Oswego - Town Square

1 rating

After being a customer for years, I am done. The constant turnover of employees makes it difficult to get consistent haircuts for my sons. Today a stylist named Stellar would not listen to how my son likes his hair to be cut and she insisted on following notes that I knew didn?t sound right. She cut the back way too short. I stopped her from going further and she just kept arguing that she was following the notes. We left to finish his hair somewhere else. She was angry that I wouldn?t let her finish and told me she would have her manager fire me as a customer. If my employee ever did that they would be terminated immediately.

1 rating

I usually don?t come here and had to do so because my usual barber is on vacation. I checked in as one who has been to SportClips but not this location and Linda came over to the front to assist. She then said she?s ready and seemed strange from the beginning. Never introduced herself and had very bad body language. She was sighing and gave disgusted looks almost as if she was disgusted by me and I looked fine so I started getting a weird feeling of her judging me based on my skin color which is not white. She sighed at every description of what I want my hair to be like and preceded to ask questions that are completely based on wanting to find out if I was born in the US or not. The questions were in sequence and with no acknowledgement of my response but only to satisfy her confirmation bias that I didn?t belong in the US or Lake Oswego and that I wasn?t white. She was condescending and racist in her questions and had no interpersonal communication skills; maybe because she just didn?t like me not being white. I felt that I had something to prove the entire time I was getting the haircut because of her questions and attitude. I don?t usually make comments like this or say that someone is racist because of a simple question but hers were targeted and there was a series of them. I completely believe that she was a racist person and that she exhibited behavior that is racist in nature. I?ve had a pretty bad day after this incident and feel very insulted. Definitely won?t be coming back to this location or possibly any location and would love to discuss this further as she shouldn?t have a place working in this location or any customer facing roles in a modern society. - Mason

1 rating
  • 09/26/19
  • Michael A. Yelp

https://yelp.com/biz/j-UuObeJf7daoOtoUZ959A?hrid=EGQLZLT8ARBfT31Fq3VMtQ

Rated 2.0 out of 5.0 based on 11 Client reviews

1
Dr. C. | March 10, 2020 Google

"After being a customer for years, I am done. The constant turnover of employees makes it difficult t"

1
Masanity 2. | December 26, 2019 Google

"I usually don?t come here and had to do so because my usual barber is on vacation. I checked in as o"

1
Michael A. | September 26, 2019 Yelp

"https://yelp.com/biz/j-UuObeJf7daoOtoUZ959A?hrid=EGQLZLT8ARBfT31Fq3VMtQ"

1
daryoush m. | July 21, 2019 Google

"I came here for 6 months and since the person who used to cut my hair left, I've never been treated "

1
Abdullah A. | July 14, 2019 Google

"I called them, there stuff talk to me like they wanted me to end the call. They do hair cut for 20$."

1
Antonio W. | May 20, 2019 Google

"Cynthia needs to stop taking preferred clients ahead of people who've signed in on the waiting list."

1
Anson W. | May 10, 2019 Google

"I used to love this place. Last straw coming in though. They keep taking people out of order on the "

4
Kip C. | January 18, 2019 Google

"Fast service. Great price. Used online check in works great."

5
Aaron S. | January 14, 2019 Facebook

"Cynthia does a great job!!"

5
Andrew E. | January 11, 2019 Google

"Quality hair cut and friendly service"